Nonverbal Autistic teen Carly Fleischmann, a nonverbal autistic teen, was prevented from speaking on American Airlines. A flight attendant insisted that Carly put her iPad away, in a place that she couldn’t reach. Carly is a completely nonverbal autistic teen, and uses her iPad to communicate. Carly does a lot of traveling, and this was the first time that she has had a problem.
Carly Fleischmann posted Monday on her Facebook page:
Dear American airlines, I have been on an airplane over 26 times in my life. I’ve never had a problem being on the airplane before. However on my way back from LA this year I was met up with the challenge. I am nonverbal however I communicate using my iPad and my computer. Every time I have ever traveled I’ve always been allowed to keep my iPad on my lap before takeoff and juring landing. My iPad to me is like a voice. Can you imagine being on the airplane and benign asked not to talk for over 25 minutes. When the flight attendants comes around to tell people to turn off all electronic devices it then takes the airplane a while to taxi to the take off strip. I’d like to add at this point that it’s statistically proven that 45% of all plane malfunctions are spotted by passengers and not the pilots. Imagine I heard something or saw something and I was unable to comment or say that something was wrong. You are not just putting me in danger by not letting me use an iPad you are putting the whole plane in danger. Also a lot of times any self injuries or problems with the passengers are caused during takeoff and landing. If I’m not able to tell anybody that I’m hurt or injured because I don’t have a voice I am in trouble. I am stating all this because on my plane flight back to Toronto. I was asked by the stewardess to turn off my iPad and put it away. When my add told her that I needed it to communicate she started fighting with us. It was not until the captain got involved and agreed that this was a crucial thing for me that I was allowed to keep my iPad. The flight intended still insisted that I put it in front of my seat out of my reach. I was watching the stewardess on the flight the whole trip. She did not stop talking. Imagine asking her not to talk for over 50 minutes. Do you really think she can do it? After watching her I don’t think she could. She stated to me that it was the policy of the airlines that i couldn’t have my iPad and that with all her years of flying that she’s never seen or heard anybody using an iPad to communicate before. But the captain agreed that this is a crucial thing for me. I spoke with the captain during customs and he said that there was no reason why shouldn’t be allowed my iPad.
Carly makes some great points. Since my son is completely nonverbal, I understand where she is coming from. If this had happened to my son, I would be furious. The fact that the captain even said that there was no reason that she shouldn’t be allowed her iPad speaks volumes. The flight attendant was doing her job. She was following American Airlines policies. But aren’t there exceptions to every policy? American Airlines needs to address this issue immediately.
Carly Fleischmann posted on her Facebook page yesterday:
I am working on getting American Airlines The Federal Aviation Administration The Human rights commission all in the same room with little me. I know they are all following me now so all I want to say is listen to all my fans and followers and say yes to this meeting. Its time to stand up. Its time to listen and its time for Autism to be heard.
Let’s help Carly and make some noise. This could happen to your child next.




This is sad, for both parties really. The flight attendant was just doing her job. While I agree there are exceptions to every rule, rules are in place for a reason.
Crystal @ Simply Being Mommy recently posted..The Odd Life of Timothy Green Movie Review
While the flight attendant was only doing her job, the fact of the matter is that the rules are in place for two reasons. To force passengers to use the ridiculously expensive inflight phone and because the FAA does not want to do the testing to verify if electronics does cause issues.
In all Honesty mythbusters did test this theory and found that it was not likely that there would be any interference http://kwc.org/mythbusters/2006/04/episode_49_cellphones_on_plane.html
Carl Bainbridge recently posted..Opening Autism Training Course To Public Not All It’s Cracked Up To Be
I believe that limiting her use of ipad is just as bad as holding a deaf person’s hands and not allowing them to sign. Its a civil rights issue
This!
Rachel @ Following In My Shoes recently posted..Getting Little Ones Back To School – LIVE CHAT and Prizes
I agree policies should be in place however in this situation the hostess is not doing her job by not allowing the ipad as she is not doing the airline any justice as the airlines name is on the line. Just like airline Jetstar wouldn’t allow my 4 yr old son to close the window shutter on take off even after I told her he has autism and severe sensory processing disorder to which he is sensitive to bright light especially the strong sunlight that was coming through the window. While my son was having a major meltdown because he wasn’t allowed to close the shutter, I asked the steward why we couldn’t close the shutter and she couldn’t even give me a justification for this and only said it’s the airline policy. Regards unhappy traveller of a mother of a child with autism
WOW! Good for her for standing up for herself! I cna’t believe the naivety of the stewardess..
A Time Out for Mommy- Elaina recently posted..Touch Magic Toys by LeapFrog!
This is horrible. The flight attendant really wasn’t doing her job, considering that the captain AGREED that this girl could keep her iPad to communicate. I thought a captain was the flight attendant’s boss, not the other way around. : o
HilLesha recently posted..Hoover, Nobody Does it Like You!
I think the attendant took it too far seeing as how the captain agreed with Carly. I think it’s a little strange though. I understand having to turn it off during specific times but “not in her reach”?! that’s a little much
Jennifer recently posted..Heelys – Review
The stewardess was doing her job, up until the captain said the girl could keep her iPad, then she should have been allowed to keep it.
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